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manchester care homes hq
5.0
Based on 10 reviews
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joyce logan
Joyce Logan
04:31 01 Dec 18
Manchester Place Care homes provides a uniquely excellent living environment for seniors. All 4 homes are custom/purpose built. Their caregivers are CNAs and are full-time employees. The home-like setting makes a much nicer, non-institutional environment for seniors to age in place. Manchester is family owned and operated that takes such care and pride in assuring that their business is run to the highest stands. With the low resident to caregiver ratios and locally based, hands-on owners/management, Manchester is able to offer a level of care that is second to none. I know when I refer clients that they will get excellent care and treated like family. It’s also comforting to know that I will get prompt responses and answers from employee Brian Levy. He makes it easy to work with Manchester Place. Joyce Logan from Ruby Care Senior Living Advisorsread more
toni groselle
Toni Groselle
23:19 12 Sep 18
Great option for Seniors and their loved ones. Beautiful homes with experienced staff. They go above and beyond for each resident.read more
sam osteen
SAM OSTEEN
02:17 06 Jun 17
I moved my 100 year old mother in law to Manchester Place 6 months ago from her own home. She enjoys the company of the other 7 residents. The small group home is good for her hearing problem. The staff is very patient and attentive with her dementia.read more
matt prescott
Matt Prescott
18:09 05 Oct 16
My family had a great experience at Manchester Place with not 1, but 2 of my grandmothers. Both my mom’s mother and father’s mother lived in different Manchester Place homes. The personalized care they received is unparalleled to any other facility we tried before we were able to get them in to Manchester Place. In fact, my mother still keeps in touch with many of the staff there as the family developed strong bonds with the exceptional people taking care of our loved ones. There were many activities, family events, & holiday celebrations. The staff always made sure the residents were in the best of spirits. Management is fantastic at Manchester. I personally visited my grandmothers on many occasions, often weekly. I noticed the ownership is engaged and cares about its residents. I also noticed management is always teaching their employees and making them better caretakers for the residents. This always let me know my grandmothers were in the right place. The homes are beautiful and updated with amenities to accommodate the elderly. I know I would be very lucky myself to live in a Manchester Place home when the time comes.read more
ann kibler
Ann Kibler
21:13 20 Sep 16
Manchester Place took exceptional care of my Mother for over 6 years until her passing. They are all caring, loving and very dedicated to their mission. Also, they serve nutritious, delicious meals prepared fresh daily. I am so thankful to have found them and for my Mother to have been taken care of by such a compassionate group of fine people whom I now consider as part of my extended family.read more
brian levy
Brian Levy
19:10 02 Sep 16
My grandmother lived at Manchester Place for more than four years. During that time, I always felt that she was safe and secure, and that she felt at home. She was cared for with loving attention by skilled and knowledgeable caregivers who ultimately became like family to all of us. Caring for an elderly person is customized depending on their needs and challenging depending on their temperament. Manchester surpassed our expectations across the boards! I would recommend them without hesitation.read more
Next Reviews
Just when I thought businesses had forgotten what customer service is I was blessed to find it still exists in Cambridge. Brian and Jincy are on point always. They go Above and Beyond each time I contact them. It is always an emergency when I contact them typically a weekend and late in the day and they ALWAYS answer the phone! Truly unheard of these days. They are able to perform the impossible and get the care we need right away. All of the care giving staff are professional trained individuals that dearly love what they do. I would never do business with anyone else this is a one stop shopping! Do not even google to find a comparison because there is none. LOVE LOVE LOVE them!
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Stacy G.

Handwritten Reviews

Great option for Seniors and their loved ones. Beautiful homes with experienced staff. They go above and beyond for each resident.
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Toni G.
The staff at St. Michaels are awesome. I truly appreciate all the extra TLC that my father receives every day. They are angels.
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Sharon
Dean, Thank you and Mercy for all you did for Sally during this difficult time. Please know you are truly appreciated. You will forever be remembered as kind, loving, compassionate angels in our lives.
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Kreste F.
Manchester Place has provided my mother with a safe and comfortable environment. The upbeat staff show genuine interest and are always eager to hear our concerns. It has been a great move for our family.
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The F. Family
We had less than 3 minutes warning when we heard, “If you live in Rowlett, take shelter immediately!”. We looked out the window and watched the devastating EF-4 tornado go over the 190 bridge… headed straight for our street. In that moment, you remember whats really important…family. Im deeply thankful to have an incredible family I call My Manchester Family. They were there for me in the aftermath of the tornado. Thats what they do….help families. They had a vision: 1) To build residential care homes designed to make people feel at home, just like they would for their own family members. 2) To treat each person entering that home with compassion, dignity and outstanding personal care. How do I know? Im there every week, engaging with the residents — reminiscing, laughing, singing, dancing, playing the flute and listening to each residents story. At Manchester Queens Ferry, one of the residents calls our time together, Happy Hour. One of our happiest hours was when a resident, I was told hadnt been able to speak, smiled and began to sing. Im deeply grateful to spend my days with such amazing people. Not only are the residents family, so are the owners and staff. Dean, Adam, Dr. Newcomer, Erin and Emmy are dedicated, hardworking professionals who go above and beyond to treat your loved ones as if they were their own. The House Managers and caregivers are the most dedicated Ive ever met. The love and care they give is truly heartfelt. Yesterday, one of them said to me, I treat each person as if they were my own mother or father. Family…..thats what Manchester Place is all about.
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Winona M
We are writing this letter to tell you how much we appreciate what Manchester Place has done for our mother and by extension our whole family. The care and attention that you offer our mother is truly outstanding and goes above and beyond all of our expectations. For the first time in years we feel that she is safe, secure and being looked after in a compassionate and caring manner.
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The G. Family
My mother spent the last five years of her life in the Manchester House on St. Michaels. As change is a bit difficult for older people, she had a bit of reluctance at first. She overcame it almost immediately. The surroundings were warm and cozy, the setting was inviting, and the staff was wonderfully friendly and accommodating. This latter was especially important, as my Mom could be a touch demanding. I was completely satisfied. I have actually recommended Manchester Place to several people, and some of my referrals are currently residents. This is THE place for Mom (or Dad).
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Steve L.
Thank you for taking such good care of our Aunt Jean. We have been looking for her for a long time and are so glad she is in a good place.
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Christy O
I can t begin to thank you enough for all that you have done for my Dad. As I have mentioned before, I just wish you could have known him at a better time in his life. He had a full and rewarding 91 years of life. All the residents and the families of the residents were like a second family to us. We will always cherish the relationships we developed with you and our Manchester family!!! Thank you so very much.
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Linda H.
We are writing to thank you and all of your family, colleagues and staff for all the wonderful care and consideration you show our beloved mother. It would be correct to say that you and your staff contribute greatly to enhancing the quality of her life these past few years. The staff was kind and gentle with her at all times, provided a safe and secure environment, catered to her special needs whenever possible, and in the truest sense, provided her with the comforts of her own home.
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The F. Family
Manchester Place Care homes provides a uniquely excellent living environment for seniors. All 4 homes are custom/purpose built. Their caregivers are CNAs and are full-time employees. The home-like setting makes a much nicer, non-institutional environment for seniors to age in place. Manchester is family owned and operated that takes such care and pride in assuring that their business is run to the highest stands. With the low resident to caregiver ratios and locally based, hands-on owners/management, Manchester is able to offer a level of care that is second to none. I know when I refer clients that they will get excellent care and treated like family. It’s also comforting to know that I will get prompt responses and answers from employee Brian Levy. He makes it easy to work with Manchester Place.
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Joyce L.
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